Question 1

Can I share a file without emailing it?

Accepted Answer

Yes. Share files and folders from DekkoCORE instead. People get access to the file, not a copy that lives on in every inbox it's forwarded to.

Question 2

Can I choose exactly what someone can do with a file?

Accepted Answer

Yes. Pick from seven permission levels, from listing only through view, download, upload, edit and share to full permissions.

Question 3

Can access end on a date I choose?

Accepted Answer

Yes. Set an expiry date on any share. Access ends on that date, or sooner if you revoke it.

Question 4

Can I take back access I've already given?

Accepted Answer

Yes. Revoke a share instantly. The file was never sent as a copy, so there's nothing left behind on their device.

Question 5

Can I share with many people at once?

Accepted Answer

Yes. Mass share a file or folder in one step, with share notes and notifications so everyone knows what they've been given.

Question 6

Can I send a 48 GB data package?

Accepted Answer

Yes. There are no file size limits. Send it straight from the browser with no FTP server to patch and no shared password to rotate.

Question 7

Can partners open files without installing anything?

Accepted Answer

Yes. DekkoCORE runs in the browser. There are no agents or plug-ins to deploy, and files are decrypted on the recipient's device as they open them.

Question 8

Can I unsend a message?

Accepted Answer

Yes. Secure mail lets you send messages and attachments inside the platform and revoke anything you've sent in one click.

Question 9

Can recipients be kept from seeing each other's names?

Accepted Answer

Yes. Recipients see de-identified names when you share with them.

Question 10

Can we edit a document together without emailing versions?

Accepted Answer

Yes. Full document and spreadsheet editors run inside DekkoCORE. Changes save straight back to the Hub, so there's no v3_FINAL to chase.

Question 11

Can I go back to an earlier version?

Accepted Answer

Yes. Every version stays in the file's history, alongside every view, download and signature.

Question 12

Can I mark up a PDF in the browser?

Accepted Answer

Yes. Open PDFs and other files in the secure viewer to read, search, draw, highlight and annotate.

Question 13

Can we meet on video in the same place as our files?

Accepted Answer

Yes. Hold end-to-end encrypted video meetings with group chat and screen sharing, right beside the files you're discussing.

Question 14

Can every project have its own space?

Accepted Answer

Yes. Each project gets its own secure Hub with its own members, files and settings. Switch between Hubs in a click.

Question 15

Can I see which files are in review?

Accepted Answer

Yes. Tag files with workflow statuses such as Review and Signed so everyone knows where each one is up to.

Question 16

Can five organisations work on one project?

Accepted Answer

Yes. Yes. Each organisation keeps its own policies and hosting region, and every member is protected as soon as they accept the invite.

Question 17

Can a partner use one account for every organisation they work with?

Accepted Answer

Yes. One DekkoSecure account covers every collaboration, so partners don't need a new account in every tenancy.

Question 18

Can we sign contracts without printing them?

Accepted Answer

Yes. Sign in DekkoCORE with end-to-end encrypted eSignatures. The document never leaves the platform.

Question 19

Can several people sign the same document?

Accepted Answer

Yes. Run multi-signatory approvals and track every signatory until the last one is done.

Question 20

Can I add stamps and dates as well as signatures?

Accepted Answer

Yes. Add signatures, stamps, dates, times, names and text fields to any document.

Question 21

Can we keep our files from DekkoSecure itself?

Accepted Answer

Yes. Every file is encrypted on the device before it's uploaded. DekkoCORE stores only ciphertext and never has the keys to open it.

Question 22

Can we have end-to-end encryption without managing keys?

Accepted Answer

Yes. Keys are handled automatically. There are no HSMs, key servers or key ceremonies, and users never see a key.

Question 23

Can we enforce two-factor for everyone?

Accepted Answer

Yes. Tenancy policies enforce 2FA and passkeys with hardware attestation, and set password length and session timeouts.

Question 24

Can our staff sign in with Microsoft Entra ID?

Accepted Answer

Yes. Single sign-on works with Microsoft Entra ID and other enterprise and government identity providers, including conditional access.

Question 25

Can external users sign in with a hardware key?

Accepted Answer

Yes. External users can be required to use TOTP two-factor authentication or passkeys, including hardware security keys.

Question 26

Can we scan uploads for malware?

Accepted Answer

Yes. Scan files with your own cloud-based malware scanner over ICAP.

Question 27

Can one project's members be kept out of another's files?

Accepted Answer

Yes. Per-user and per-file cryptographic separation means every file has its own key. Members of one Hub can't open another's files unless they're invited.

Question 28

Can support help with one file without seeing the rest?

Accepted Answer

Yes. A user can choose to share a single file with our support team. That access covers only that content, is time-limited and is logged.

Question 29

Can we keep our data in Australia?

Accepted Answer

Yes. Choose Australia, the United States or Canada when your tenancy is set up. Data never moves to another region unless you authorise it or the law requires it.

Question 30

Can we share PROTECTED information?

Accepted Answer

Yes. DekkoCORE is IRAP assessed to PROTECTED under the Australian Government's Information Security Registered Assessors Program.

Question 31

Can we see the IRAP assessment?

Accepted Answer

Yes. Contact us and we'll share the assessment documentation with your security team.

Question 32

Can we prove who opened a file?

Accepted Answer

Yes. Every view, download, signature, approval and version is logged against the file, ready to export whenever you need it.

Question 33

Can we export the audit log?

Accepted Answer

Yes. Filter activity across every Hub by Hub and period, then export it as CSV.

Question 34

Can audit events go straight to our SOC?

Accepted Answer

Yes. Stream audit events into your Azure Log Analytics workspace and tie them to your Entra ID identities.

Question 35

Can we mark files with their classification?

Accepted Answer

Yes. Mark files and Hubs as OFFICIAL, OFFICIAL SENSITIVE and more. Secure mail carries classification markings in the subject line.

Question 36

Can we remind people of handling rules?

Accepted Answer

Yes. Workgroup banners keep everyone aware of handling requirements such as export control.

Question 37

Can we find files with missing details?

Accepted Answer

Yes. Tag files with attributes such as CDRL, owner and version. The organisation-wide Index flags incomplete entries so they can be fixed.

Question 38

Can we retire our FTP server?

Accepted Answer

Yes. Upload any size of file in the browser. No server to patch and no shared credentials to rotate.

Question 39

Can we stop handing over USB sticks?

Accepted Answer

Yes. Partners open what you share on their own devices, so nothing is copied to a stick, couriered or left in a drawer.

Question 40

Can we get off personal Dropbox and Drive links?

Accepted Answer

Yes. A consumer link goes wherever it's forwarded. In DekkoCORE every share has a permission level, an expiry date and instant revocation.

Question 41

Can we stop printing documents just to sign them?

Accepted Answer

Yes. Sign in place. Nothing goes to the printer and no second copy is left behind.

Can DekkoCORE do that?Yes.

Sharing

Working together

Signing

Security

Compliance

Replacing tools

Got a question we missed?